Contact

Questions about a product, your download, or a refund? Email us and we'll reply within 1 to 2 business days.

Email support

support@carecharted.com

Email support@carecharted.com

We reply by email within 1 to 2 business days.

About an order?

Please include your order number (from your Stripe receipt) and the email address you used at checkout, so we can find your purchase quickly.

Support scope

We help with downloads, file access, refunds, and product questions. We can't give legal advice or review your specific documents or applications.

Please don't send client health information by email.

Refunds

See the refund policy for when we refund and how to ask.